Business Analysis is about understanding business requirements so that solutions developed will meet business needs. This course focuses on the skills of Process Mapping that a business Analyst needs. Process mapping is a simple, yet powerful, method of looking beyond functional activities and rediscovering your core processes. Managing these processes is crucial to the success of your organization.
Through group interaction and practice exercises, students will have the opportunity to gain tips and techniques for process mapping and analysis. The use of a case study will enhance the learning environment.